Eligibility and permitted use
To use KlimaTopZeit services you must have the legal capacity to enter contracts in your jurisdiction and be at least the minimum age indicated below. Our service examples assume responsible ownership of compatible smart devices and lawful use consistent with manufacturer instructions and local laws.
You must be at least 16 years old to register an account. Where accounts are created on behalf of an organization or property owner, the registrant confirms they have authority to act for that entity.
KlimaTopZeit services must not be used to interfere with safety-critical systems, bypass building regulations, or for unlawful surveillance. Example misuse: attempting to connect KlimaTopZeit controls to a certified fire suppression system is prohibited.
Services are offered where technically feasible and permitted by law. We may restrict features or integrations in certain countries. Example: an energy tariff integration might not be available outside Switzerland.
Accounts and registration
An account is required for personalized scheduling, device pairing and access to historical data. Case example: a property manager creating accounts for multiple apartments will follow additional authentication steps.
You are responsible for providing accurate account information. Example: correct property address and occupancy patterns enable better timing recommendations; if details change, update your profile to keep timing behavior aligned with real use.
Protect account credentials and enable available security features such as two-factor authentication. In shared-house scenarios, configure separate user roles to control who may modify climate schedules.
Accounts and associated rights are personal and non-transferable unless explicitly agreed in writing by KlimaTopZeit. Example: selling a property requires contacting KlimaTopZeit to transfer or close associated accounts.
If you suspect unauthorized access, notify KlimaTopZeit immediately via KlimaTopZeit.pro/contact or by postal mail to Quadratscha 25. Provide examples of suspicious activity (e.g., unfamiliar schedule changes) to help our incident team contribute.
We may suspend accounts that pose security risks, violate these terms, or are inactive for extended periods. Example: repeated failed login attempts across multiple devices may trigger temporary suspension.
Service description
KlimaTopZeit provides intelligent climate timing software, optional hardware integrations, and advisory services focused on optimizing comfort and efficiency in modern homes. Practical cases include adaptive morning warm-up schedules, vacancy modes for holiday homes and scene-based timing for mixed-use apartments. Performance depends on device compatibility, local conditions and user-provided settings.
We periodically enhance features and may modify or remove functionalities. For example, a timing algorithm update may change default warm-up durations; we will describe such changes and offer migration options when feasible.
Service availability may be affected by device downtime, network outages or third-party provider interruptions. Example: a local internet outage can delay remote scheduling commands; local device fail-safes maintain basic heating schedules where supported.
Acceptable use rules
Users must follow rules designed to keep KlimaTopZeit services secure and reliable. Below are illustrative rules and prohibitions.
- Do not attempt to reverse engineer or tamper with KlimaTopZeit software or hardware integrations.
- Do not use the service to collect data about third parties without proper consent.
- Do not overload APIs or automation endpoints in a way that harms service performance.
- Do not impersonate KlimaTopZeit staff or submit fraudulent support requests.
- Comply with manufacturer instructions for any connected devices; do not bypass safety features.
- Respect rate limits and integration terms for third-party energy providers.
- Follow local laws and building codes when implementing automated schedules in multi-tenant or commercial settings.
User content and community contributions
Users may upload schedules, annotations and usage scenarios to KlimaTopZeit.pro for sharing or backup. We provide examples and templates to help define practical timing strategies.
You retain ownership of content you submit. By uploading examples or schedules, you affirm you have rights to share that content and provide accurate contextual information about the scenario.
By publishing content on KlimaTopZeit.pro you grant KlimaTopZeit a non-exclusive, worldwide license to use, display and reproduce the content to provide and promote the service (for example, anonymized case studies illustrating timing outcomes).
You are responsible for the accuracy and legality of your submissions. Example: do not upload building plans or personal data of others without consent.
You may request removal of your content; we will remove it when feasible, subject to backups and technical constraints. Some anonymized aggregate data used for analytics may be retained.
Intellectual property
All KlimaTopZeit branding, software, documentation and site content are protected intellectual property. Users may use provided materials only as permitted under these terms and any accompanying license.
- Do not reproduce KlimaTopZeit logos or activity for commercial use without written permission.
- Do not copy software code or attempt to create derivative works from KlimaTopZeit proprietary components.
- Respect third-party IP embedded in integrations and follow their licensing terms when applicable.
Paid services and subscriptions
KlimaTopZeit offers paid plans for advanced scheduling analytics, priority support and managed installations. Pricing and feature sets are described on KlimaTopZeit.pro/pricing with scenario-based examples to help choose the right plan.
Prices are displayed in the chosen billing currency and reflect the plan features. Example: a seasonal optimization plan for a second home includes four pre-configured schedules and monthly analytics.
Payments are processed through our third-party payment provider. You must provide valid payment details and keep them up to date. Failed payments may result in suspension of paid features.
Subscriptions renew automatically unless cancelled before the next billing cycle. Example: cancelling a monthly optimization subscription stops renewal but retains access until the paid period ends.
Refunds are handled case-by-case. Example: if a paid installation was not completed due to supplier issues, we will offer a pro-rated refund or credit after assessing the situation.
To cancel paid services, use KlimaTopZeit.pro/account or contact support. Cancellations take effect at the end of the current billing period unless otherwise specified.
Applicable taxes may be added to listed prices depending on your location and local tax laws.
We may change prices with advance notice. Example: a new integration that adds substantial value may be introduced as a higher-tier feature with clear notice to current subscribers.
Non-payment may lead to suspension of paid features after written notice. KlimaTopZeit will provide examples of potential impacts to service continuity before any suspension.
Disclaimer
Services and materials are provided "as is" and for illustrative purposes. Example case studies reflect typical outcomes but actual results vary by building, device compatibility and user settings. KlimaTopZeit offers informational guidance rather than promises of specific energy savings or performance improvements.
Limitation of liability
To the maximum extent permitted by law, KlimaTopZeit and its affiliates are not liable for indirect, incidental or consequential damages arising from use of the service. Example scenarios include losses from incorrect third-party device behavior or connectivity outages that affect schedule execution.
Third-party services and hardware
Our integrations with third-party devices and providers are subject to their terms. Practical examples: certain thermostat models may store local schedules independently; sync behavior depends on vendor APIs and firmware versions.
Termination and suspension
We may terminate or suspend access for breaches of these terms or for security reasons. Example: repeated abusive automation that harms shared energy infrastructure may trigger termination.
After termination, access to account data and scheduling features will cease. Where legally required or contractually necessary, we may retain certain records for a limited period (e.g., billing or safety logs).
Privacy and data protection
Our privacy policy describes how personal data is collected, used and protected in relation to KlimaTopZeit services. See KlimaTopZeit.pro/privacy for examples and instructions to exercise your rights.
Communications
We send service messages related to account status, security and feature changes. Example: notifications about a firmware update that affects timing behavior will be communicated with recommended user actions.
Changes to these terms
We may update these terms to reflect legal or operational changes. Substantial changes will be announced on KlimaTopZeit.pro and, where appropriate, communicated directly to affected users with illustrative scenarios about how the change may affect their setups.
Governing law
These terms are governed by Swiss law. Example: any dispute arising in connection with these terms will be handled under applicable Swiss procedures unless otherwise required by mandatory law.
Dispute resolution
We prefer to resolve disputes informally. If direct resolution is not possible, parties may pursue formal dispute resolution in Switzerland. Example: a billing dispute relating to a managed installation will first follow the KlimaTopZeit support escalation path.
